Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Doctor AI (“we”, “us”) handles information when you use the doctorai.company website and the Doctor AI assistant (“Ada”, the “Service”). We are committed to being clear about what we collect and how it is used.
Important: Do Not Share Full Health Identifiers
Doctor AI is an educational tool, not a HIPAA-covered entity, and the Service is not a secure medical record system. Please do not share full personal health identifiers — such as your full name combined with a diagnosis, insurance or ID numbers, or other information that could directly identify you — in your chats. Describe your questions in general terms.
Information We Collect
- Chat inputs. The questions and messages you send to Ada are processed to generate a response. Please keep them general and free of identifying details (see above).
- Usage and analytics data. We use Google Analytics and Yandex Metrica to understand how visitors use the site (pages viewed, approximate location, device and browser type, and similar aggregate metrics). This helps us improve the Service.
- Cookies. The site and these analytics tools use cookies and similar technologies. You can control cookies through your browser settings; disabling them may affect some functionality.
Third-Party AI Processing
To generate answers, your chat inputs may be processed by third-party artificial-intelligence providers acting on our behalf. We send only what is needed to produce a response and ask you not to include identifying health information in your messages.
How We Use Information
We use the information described above to operate, maintain, and improve the Service, to analyze usage trends, and to keep the site secure. We do not sell your personal information.
Data Retention
We retain analytics and operational data only as long as needed for the purposes described here, after which it is deleted or anonymized.
Your Rights
Depending on where you live, you may have rights to access, correct, or delete personal information we hold about you, or to object to certain processing. To exercise these rights, contact us using the details below.
Children’s Privacy
The Service is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The “last updated” date above reflects the most recent revision.
Contact
For privacy questions or requests, email us at privacy@doctorai.company.
